header home_page about_us
Home Shopping Cart My Account About Us Email Us Help Center




Join our mailing list
to receive updates
of new
products and
promotional
codes
for valuable savings!


Enter email address above and click Join Now










Rio Couture is upfront

Return to Help Index
Order Status
Has my order shipped?
  Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
  Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

Toll Free 888-382-4662


facebook

Shopping Cart Powered by Volusion.


Bookmark and Share

Rio Couture, Ltd is located in New York City - in the Shopping District of Bay Ridge. Our buyers have all worked for years in the Jewelry District and are constantly on the lookout for jewelry bargains. We carry a large selection of inspired jewelry that has the look and feel of such designers as David Yurman , Tiffany , Cartier , Aaron Basha inspired baby shoe charms , Hermes equestrian style jewelry and more. Some designs are inspired by styles similar to Chanel, Hermes, Bulgari, Judith Ripka, Gucci, Chopard, Fred Leighton, Harry Winston, Van Cleef Arpel and much more. Even though our inspired jewelery collections are not exact copies or exact knockoffs, we are a reliable resource on the web for these items. We only deal with the finest quality materials and be assured that we do not sell cheap fantasy jewelry. We provide our customers with quality inspired designer jewelry made from pearls, diamonds, CZs, gemstones, cubic zirconium, gold, gold vermeil, sterling silver and other fine costume jewelry materials. We specialize in quality sterling silver, cubic zirconium, pearl, gemstone and designer inspired jewelry. Get that same inspired Hollywood Designer look and expensive feel for a fraction of the price. Our designer jewelry copies are only inspired by these designers. We have worked with and in the silver and jewelry industry of New York City for over 15 years and are dedicated to bringing you quality items at incredible prices! All our items are handpicked by us and are of the utmost quality and fashion. Also check out our new Fashion Belt Buckles! Please read our disclaimer.